Public Works

Public Works

The Public Works Department consists of the divisions of Roads & Drainage, Water and Wastewater.

Construction Information

Construction Information

Clifford, Elora Street Reconstruction 

For Information and Updates on Clifford Elora Street / Highway 9 Construction

Clifford Diggin' It

Read the Full Notice


Road safety: Pedestrian Crossovers

Road safety: Pedestrian Crossovers

Learn More

Roads, Sidewalks & Drains

Roads & Drainage

The Roads and Drainage Division takes care of road, sidewalk, curb and storm drainage maintenance and installation including winter snow removal, rural road grading, municipal drains, ditching, cemetery maintenance and other related activities.   There are over 230 km of hard top roads, 53 km of gravel roads, 43 km of sidewalks and 42 culverts and bridges in Minto.  There are 118 municipal drains under the Ontario Drainage Act, and over 30 named drains.  The TLC section takes care of the flowers and landscaped plantings in downtown streetscapes, community gardens, and other Town facilities in cooperation with local Horticultural Societies.

Learn More

Street Lights

Each year Public Works also supports the Town’s service contract on over 800 LED street lights within the Town, provides comments on dozens of planning applications and development proposals processed by the Building Department, and responds to thousands of service locates through Ontario One Call.

Utility Locates

ON1CALL

When excavating to install fences, repair driveways, plant trees, etc., contact Ontario ON1CALL at 1.800.400.2255 or online at www.on1call.com for Town of Minto water/sewer, Bell, Union Gas, Wightman Telecom, Eastlink, Hydro One and Westario Power.

Water & Sewer Services

Pay my bill during a Canada Post work stoppage

Due to the Canada Post potential work stoppage, mail to and from The Town may not be delivered.  Please remember that you will continue to be responsible for paying your Water and Sewer bill on time during a postal disruption. To keep track of your bills and avoid late fees, we encourage you to register for Email Billing.

Here are some questions and answers to help you if there is a Canada Post work stoppage.

I receive my bill in the mail. How can I check my account balance?

We recommend switching to paperless billing to stay up to date on your account activity, payment amounts and due dates.
You can also check your account balance by calling 519-338-2511 x 221 

What are my payment options during a postal disruption?
• Pre-Authorized payment ( form is also online) – bill amount will be withdrawn from your account on the due date
• Online – Through your online banking site
• Bank –
• In person- at The Town office Monday – Friday 8:30am to 5:00pm

Will late payment charges apply if I don’t get my bill or can’t send a cheque?
Yes. To avoid late fees, please register for e-billing and pay your bill using any of the options outlined above.


Water

The Water Division is responsible for the four water systems in Minto located in Clifford, Harriston, Minto Pines and Palmerston.  The four systems service over 2,300 customers with about 15.5% of these customers in Clifford, 36% in Harriston, 47% in Palmerston and 1.45% in Minto Pines.   There are 10 drilled wells, eight wellhouses, 225 plus fire hydrants, three water towers and several kilometers of watermain within the four systems. The Water Division must ensure all systems operate according to Ministry of Environment and Climate Change requirements and other applicable legislation including the Clean Water Act.  The entire water system is on electronic metres which read nearly 700,000 m3 of water consumption each year, down 25% since meters were installed in 2015.

How to Read Your Meter


Wastewater

The Wastewater Division maintains three wastewater treatment facilities in Clifford, Harriston, and Palmerston.  The Harriston Lagoon Treatment Lagoon System is designed for about 2,400 cubic metres per day with reserve capacity of about 700 cubic metres per day.  The system serves about 2,010 people or 760 households.  The Clifford Lagoon System design capacity is 500 cubic metres per day with reserve capacity of about 170 cubic metres per day.  It serves about 760 people.  The Palmerston Waste Water Treatment Facility serves about 2,720 people with design capacity just over 2,010 cubic metres per day.  There is reserve capacity is near 585 cubic metres per day.  The Division also ensures several kilometers of wastewater mains, multiple lift stations, and hundreds of manholes within the system are maintained .

What Not to Flush


Water and Sewer Billing

Paperless Billing Form

Pre-Authorized Payment Form

Payment by Credit Card Option

Inquiries can be directed to:

Tawnya Roberston
Water/Sewer Billing
519-338-2511 ext. 221
tawnya@town.minto.on.ca

By-Law and Fees and Charges Information


Conservation

How you can conserve water at home:

  • Run the dishwasher only when full (saves 2 - 4.5 gallons per load)
  • Turn off water when rinsing dishes (saves 2.5 gallons per minute)
  • Turn off water when brushing teeth (saves 2 gallons per minute)
  • Shorten showers (saves 2.5 gallons per minute)
  • Fill the bathtub half full while bathing (saves 15-25 gallons per bath)
  • Don't use the toilet as a wastebasket (saves 1.6 gallons per flush)
  • Wash only full loads of clothes (saves 15-50 gallons per load)
  • Fix leaky toilets (Saves 30-50 gallons per day per toilet)
  • Fix leaky faucets (saves 15-20 gallons per day per leak)
  • Install aerators with flow restrictors on kitchen and bathroom faucets (saves 4.7 gallons per day)
  • Replace older, high volume flushing toilets (saves 2.3 -3.8 gallons per flush)

Municipal Drinking Water Licensing

Water Quality Reports

Reports

Drinking Water Quality is very important to the Town of Minto. To date the Ministry of Environment inspections of our water systems have given us exemplary results. Annual Drinking Water system reports are available below. Mandatory lead testing has been completed. The lab tests indicate a very low presence.

Ministry of Environment Annual Report on Drinking Water

Drinking Water Quality Management Standard Operational Plan - available at the Administration Office

2017 Water Reports

Clifford Drinking Water System

Annual Report

Summary Report

Harriston Drinking Water System

Annual Report

Summary Report

Palmerston Drinking Water System

Annual Report

Summary Report

Minto Pines Subdivision Drinking Water System

Annual Report

Summary Report

2016 Water Reports

Clifford Drinking Water System

Annual Report

Summary Report

Harriston Drinking Water System

Annual Report

Summary Report

Palmerston Drinking Water System

Annual Report

Summary Report

Minto Pines Subdivision Drinking Water System

Annual Report

Summary Report

2015 Water Reports

Clifford Drinking Water System

Annual Report

Summary Report

Harriston Drinking Water System

Annual Report

Summary Report

Palmerston Drinking Water System

Annual Report

Summary Report

Minto Pines Subdivision Drinking Water System

Annual Report

Summary Report

2014 Water Reports

Clifford Drinking Water System

Annual Report

Summary Report

Harriston Drinking Water System

Annual Report

Summary Report

Palmerston Drinking Water System

Annual Report

Summary Report

Minto Pines Subdivision Drinking Water System

Annual Report

Summary Report

2013 Water Reports

Clifford Drinking Water System

Annual Report

Summary Report

Harriston Drinking Water System

Annual Report

Summary Report

Palmerston Drinking Water System

Annual Report

Summary Report

Minto Pines Subdivision Drinking Water System

Annual Report

Summary Report

2012 Water Reports

Clifford Drinking Water System

Annual Report

Summary Report

Harriston Drinking Water System

Annual Report

Summary Report

Palmerston Drinking Water System

Annual Report

Summary Report

Minto Pines Subdivision Drinking Water System

Annual Report

Summary Report

2011 Water Reports

Clifford Drinking Water System

Annual Report

Summary Report

Harriston Drinking Water System

Annual Report

Summary Report

Palmerston Drinking Water System

Annual Report

Summary Report

Minto Pines Subdivision Drinking Water System

Annual Report

Summary Report

2010 Water Reports

Clifford Annual Water Report

Harriston Annual Water Report

Palmerston Annual Water Report

Minto Pines Subdivision Annual Water Report

 

Winter Road Conditions and Restrictions

Winter Road Conditions 

Report a Snow Removal Issue

You can also contact us at 519-338-2511 during working hours. Messages left are checked daily, Monday 
through Friday, with the exception of holidays.

Town of Minto Plow

Current Conditions

-

For Information on Road Conditions and Weather Forecasts: Map

Operations

Snow plow operations are governed by the Town's Snow Removal Policy. It is Town practice to have all municipal roads plowed at least once every 24 hours if conditions warrant. Lengthy service delays can occur in freezing rain conditions.

Plow Routes

The Town is broken into standard plow routes, so all roads in the Town can be cleared in about twelve hours if all plows are in operation. The number of plows on duty depends on staff and equipment availability and road conditions. If less plows are available, the standard routes are adjusted accordingly.

Plowing Schedule

Depending upon weather conditions, plowing operations begin at 4:00am. Usually, all routes are completed prior to 10am. Weather depending, a second plow pass may be completed in the afternoon, limited to specified roads only. This second pass may  cover all roads under exceptional conditions.

Removal of Snow Policy with Routes

Get In Touch