Freedom of Information

The Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) (the Act) was created with two equally important goals:

  1. To ensure transparency by providing as much information as possible to the public
  2. Protecting privacy of individuals who provide personal information about themselves as well as provide for access to one's own personal information

The Town is subject to MFIPPA which sets rules for the collection, use, disclosure and handling of personal information.

Guiding Principles of MFIPPA

  • The public has the right to information held by institutions covered by the Act; and that information should be made available to the public
  • Any person can make a request for information held by a government institution covered by the Act;
  • Any exemptions form the right of access to information should be limited and specific;
  • Individuals have a right to the protection of personal information held by institutions under the Act;
  • Decisions to refuse access to information are reviewed independently;
  • Any descisions relating to access to information can be reviewed by the Information and Privacy Commissioner of Ontario.

The Act provides individuals with a right of access to certain records under the custody and control of the Town so that public accountability is maintained. It is just important that the Town not disclose personal information unless the terms of the Act are met. The Act pertains to all records including paper and electronic documents, and other mediums.

Applicants must submit a completed request form with the mandatory $5 application fee and include as much detail about the information requested as possible. In addition to the application fee, there may be other fees involved as set out in the Act and its regulations. Applications are to be submitted to the CAO Clerk Bill White, 5941 Hwy 89, Harriston, Ontario, N0G 1Z0.

Municipal Freedom of Information Request Form

The Municipality responds to all formal requests within 30 days.

Fee Details- General Information Requests

The following outlines fees that may be charges in response to requests for general information, which includes information about a person other than yourself or about a municipal program or activity:

Application fee: $5 to be paid when you submit your request

Administration fee: $ 25 per hour

Fire Administration fee: $35 per hour

Photocopying: $0.25 per copy

The Information and Privacy Commissioner is appointed by the Provincial Legislature and is independant of any government or public institution and may be contacted at:

Information and Privacy Commissioner/Ontario
2 Bloor Street East
Suite 140
Toronto, Ontario M4W 1A8
Phone: 1-800-387-0073

For more information, the Information and Privacy Commissioner maintaines a very comprehensive site at

If you have any questions regarding the freedom of information process, please contact CAO Clerk Bill White at 519-338-2511 ext. 222 or

Municipal Freedom of Information and Protection of Privacy Act